The Small Print
The following is intended to make sure everyone is on the same page. If you have any questions, please don't hesitate to ask.

Our mission is to give you a superior travel experience.


WEATHER
Although we have tried, we have so far been unsuccessful in controlling the weather. That said, we do our best to plan for weather contingencies and we will send you packing suggestions based on the season of your travel.

CURRENCY
All prices quoted are in Euros.

BOOKING
Confirmation is given when your deposit is received. To sign up for a tour online,
click here. To speak to someone by phone, send an e-mail with your telephone number and time zone, or call +39 333 900 8947 and remember we are 6 hours ahead of the east coast U.S.

Once the deposit is received a confirmation voucher and your trip itinerary will be sent. Full payment is required at least 90 days prior to the first day of the tour. In the case of cancellation after deposit is received, see Cancellation Policy. Tour Piedmont charges a $200 booking fee. Booking fees are non-refundable for any reason.

SINGLE TRAVELERS
The prices quoted are for double occupancy. If you want to ensure you have a private room, be sure to confirm the Single Traveler Rate for your tour.

INSURANCE
We highly recommend protecting yourself with the necessary travel, accident and trip cancellation insurance. Tour Piedmont does not under any circumstances assume responsibility or liability for injury, inconvenience, delay, inclement weather, damage or loss during the tour and does not accept liability for the actions of third parties.

CANCELLATION POLICY
Cancellation requests must be made in writing. Cancellations made 91 days prior to the first day of the tour forfeit their deposit. Cancellations made between 61 and 90 days prior to the first day of the tour forfeit 50% of the tour fee. Cancellations made between 31 and 60 days prior to the first day of the tour will forfeit 75% of the tour fee. Cancellations made within 30 days or fewer of the first day of the tour 100% of the tour fee is forfeited. This includes cancellation for any reason within our outside of the control of the client.

If the client is able to find someone to fill their booking for the same dates of travel all collected fees will be returned less the 200 €uro booking fee and only after the replacement client is paid in full.

If for any reason Tour Piedmont must cancel the the tour 100% of the fees collected will be returned.

There are no exceptions to this cancellation policy.

CHANGES TO THE ITINERARY

Upon receipt of your deposit we will send you a detailed trip itinerary. We promise to do everything described on your trip itinerary, but remember, the motto of Italian living is la dolce vita, or the sweetness of life. Plans will change, appointments revised. We have found some of the most cherished moments are in the surprises along the way.
Tour Piedmont may from time to time need to make changes to the itinerary of the tour. Tour Piedmont will not assume responsibility for any third party who fails to provide services but we will make every effort to provide an equivalent substitute.




"Toto, we're not in Kansas anymore." Dorothy, The Wizard of Oz